NEW: Coordinated Entry for Homeless: 

The way for everyone to access emergency shelter and housing resources in CT: everyone in need of emergency shelter or housing resources must be directed to call 2-1-1.  This includes community professionals calling on behalf of clients, including education, medical, justice, and social service staff.  If a person in need cannot call him or herself, please assist them by calling 2-1-1 with them.

After dialing 2-1-1, select option 3 and then option 1 to reach specially-trained Housing Specialists.  Staff will perform an initial assessment, make referrals as needed to help avoid homelessness, and when appropriate, schedule a community-level appointment with one of their designated case managers.  This does not guarantee immediate shelter or housing placement, but all resources will be offered for the household through this process.

If you cannot call 2-1-1 from your phone, dial 1-800-203-1234